The very first instance involved a household equity line.
I was told by a client services rep that there would be no charges involved. Once the home loan broker arrived at my home she informed me of quite a few fees concerned from the system. The second instance occurred when I was charged to get a late fee on the household equity line, when I actually had produced an overpayment.
It took 4 cellphone calls and at the least 3 hours of my time for you to possess the late fee removed. Quite possibly the most recent incident involved their Equity Builder Program.